Contact us:
T : 0333 241 2526
E : salessupport@utopiatechnology.co.uk

T : 0333 241 2526
E : salessupport@utopiatechnology.co.uk

We tailor your Services package to suit your requirements

As the world constantly evolves, Utopia Technology are here to support you from initial inception and throughout the entire lifecycle of your Solution, with specialist training, installation and post-sales support options. We can tailor your Services package to suit your requirements drawing upon our in-house resources and those of our Technology Partners and Certified Service Partners.

Utopia Technology is dedicated to supporting our partners from initial concept through to final design. Our expert Sales and Technical teams have

been developed specifically to support the launching of new Products and Solutions to our target customer base. We understand that before a customer commits to a new Solution they may want to physically evaluate the proposed technology. We have developed a selection of flexible methods to demonstrate the full capability and potential of our Technology Partners' Solutions, ranging from On-Site and In-House testing and demonstration of equipment to a fully Technology Partner supported Proof of Concept.

Marketing

Utopia Technology’s In-House Marketing Department can assist our Partners with branded marketing assets to support you with your campaigns. Our Marketing Team continually work with our Vendor Partners to develop fresh communications enabling you to react swiftly to the latest developments in the marketplace.

Please speak with your Account Manager to discuss how we can support your requirements.

Design

Utopia Technology is dedicated to supporting our partners from initial concept through to final design. Our expert Sales and Technical teams have been developed specifically to support the launching of new Products and Solutions to your target customer base.

Our Sales and Technical team will work closely alongside you at every phase of the project, to ensure that your proposal delivers the best futureproof Solution for your customers.

Demonstration

At Utopia Technology we understand that before a customer commits to a new Solution they may want to physically evaluate the proposed technology. We have developed a selection of flexible methods to demonstrate the full capability and potential of our Vendors Solutions, ranging from On-Site and In-House testing and demonstration of equipment supported by our Technical Teams to a fully Vendor supported Proof of Concept.

Please speak to your Account Manager to discuss utilising our demonstration services to support you winning your opportunities.

Training

Utopia Technology recognises that a key element of a Reseller signing with a new Vendor is for their Sales and Technical teams to have a detailed understanding of the solutions they are promoting. We offer a wide range of accredited and non-accredited courses for all the Vendors we have partnered with – we can also tailor bespoke courses specifically for your teams ongoing requirements.

For our latest courses please click the link or go to our News page.

If your Sales or Technical Teams would like bespoke training, please speak to your Account Manager to discuss your requirements in more detail.

Finance

At Utopia Technology we strive to establish long term relationships with our Reseller Partners and we understand the need to take a flexible approach to finance arrangements for your opportunity and we will work with you to ensure the right solution is created for your requirement. We are different from mainstream distributors in that we do not take a simplified automated approach to evaluating your credit facility, we review each opportunity on its own merits.

Utopia Technology work with a panel of credit providers to provide long term lease finance arrangements, please speak to your Account Manager to discuss the options available to you.

Pre-Dispatch Services

At Utopia Technology we aim to make the delivery of your chosen solution as smooth and pain free as possible and we have developed a number of services which can be tailored to support you prior to deploying on to the customers site. Our dedicated in house Commissioning team is available to pre-stage and configure your solution, regardless whether it is a one off or an ongoing roll-out, prior to despatch – leaving the onsite team to simply rack and connect on arrival.

Please speak to your Account Manager regarding your project requirements and how we can support you.

Delivery

Utopia Technology recognises that though it is often overlooked, the physical delivery of your project is as important as the decision of which solution to purchase. Our bespoke delivery solutions range from a standard delivery to the door to a fully managed delivery to the cabinet, removal and certified secure destruction of the old equipment.

Our flexible pricing structure reduces the cost of deployment by negating the necessity of employing any expensive highly qualified engineers to complete the whole deployment, with the duties broken down and fulfilled by a fully qualified person at each stage. Our professional team will ensure your project progresses smoothly.

Speak to your Account Manager to discuss what options are available to support you with your project.

On-Site Services

To support our Partners with the deployment of their new solution, Utopia Technology has developed a range of Services from installation and configuration through to site surveys and auditing. Via our flexible services menu, you can select the services from our panel of fully vetted and accredited experts, which match your requirement.

Our team will work with you to ensure minimum disruption regardless of whether you need to use our services during working hours, after hours or even on weekends, our team will be here ready to deliver your solution.

Please discuss with your Account Manager how Utopia Technology can support you with your Project.

Post Sales Support

At Utopia Technology we understand that once your project has been installed it is not the end of the story, you and your customers need ongoing support including making changes to the configuration or re-organising their current IT estate as their business evolves. Utopia Technology is here to support your customers every step of the way and we can tailor our support Services to match any business requirements.

Our team will be pleased to organise health checks to ensure your customers are getting the best out of their chosen solution and wider estate. Even if they need to move their infrastructure to another room, building or even country, Utopia Technology will be here to support you throughout the whole process ensuring that everything continues to perform above your expectations.

Speak to your Account Manager to discuss how our range of services can support your customer moving forward.

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